1.Ubupfura bwishusho yawe bwite, nubwo bidashobora gusiga neza abakiriya, 90% yibyiza byose byambere biva mumyenda yawe no kwisiga.
2. Mugurisha, ugomba kugira impyisi nkeya, ishyamba rito, ubwibone, nubutwari buke. Izi nyuguti ziguha gahunda. Nibyo, ntabwo ibintu byose bigusaba guhita ukora, ariko ugomba no gutekereza utuje.
3. Niba udakora mubikorwa byawe ukaba ushaka gusa kumanika hafi no kubona garanti, ibyavuzwe haruguru nibizavugwa hepfo ntacyo bizakumarira rwose.
4. Mbere yuko ugera kubisubizo, ugomba kubanza gukora imyiteguro irambiranye.
5. Imyiteguro ibanziriza kugurisha, harimo ubuhanga bwo gutumanaho, imiterere yabakiriya nibindi bikoresho, igena imikorere yawe.
6. Abo bacuruzi bo hejuru bakunda kugira imyumvire myiza, kurushaho kumenya umwuga, hamwe na serivisi yatekerejweho.
7. Abacuruzi bagomba gusoma ibitabo byinshi byerekeranye nubukungu n’igurisha, kandi bakumva amakuru mpuzamahanga, akenshi akaba ari yo ngingo nziza, kandi ntibazaba injiji kandi idakabije.
8. Ibicuruzwa bidafite akamaro kubakiriya byanze bikunze byangiza abagurisha. Ngiyo code yingenzi yimyitwarire yubucuruzi.
9. Hitamo abakiriya. Gupima ubushake nubushobozi byabakiriya kugura, ntugatakaze umwanya kubantu badafata ibyemezo.
10.Itegeko ryingenzi ryingenzi kugirango umuntu agaragaze igitekerezo cya mbere ni ugufasha abantu kumva ko ari ngombwa kuri bo.
11. Kugurisha abantu bashobora gufata ibyemezo byo kugura. Bizakugora cyane kugurisha niba uwo ugurisha adafite imbaraga zo kuvuga "gura".
12. Buri mucuruzi agomba kumenya ko mugukurura abakiriya benshi, byoroshye kugurisha neza.
13. Gusobanura ibyiza byibicuruzwa kubakiriya muburyo buteganijwe no kureka abakiriya bakumva ibyiza byibicuruzwa ni "ubuhanga" bukenewe kubacuruzi kugirango bongere imikorere yabo.
14. Ntushobora gutegereza kumenyekana na buri mukiriya, mugihe rero wanze, ntucike intege, uhure numukiriya wese ufite imyumvire myiza, kandi hazajya habaho akanya ko gutsinda.
15. Menya buri mukiriya witonze, kuko agena amafaranga winjiza.
16. Umugurisha mwiza, niko arushaho kwihanganira gutsindwa, kuko bafite ikizere muri bo no kukazi kabo!
17. Sobanukirwa nabakiriya kandi uhuze ibyo bakeneye. Kudasobanukirwa ibyo umukiriya akeneye ni nko kugenda mu mwijima, guta imbaraga no kutabona ibisubizo.
18. Abakiriya ntibagabanijwe murwego rwo hejuru kandi ruto, ariko hariho amanota. Kugena urwego rwimbaraga zawe kurwego rwabakiriya birashobora gukoresha neza umwanya wumucuruzi wawe.
19. Hariho amategeko atatu yo kongera imikorere: - kwibanda kubakiriya bawe bakomeye, icya kabiri, wibande cyane, naho icya gatatu, wibande cyane.
20. Igurisha ryose rigomba kuba ritandukanye. Ugomba kuba witeguye byuzuye mbere. Kubwoko butandukanye bwabakiriya, fata uburyo bwiza bwo kuganira no kwinjira.
21. Icyifuzo cyabakiriya cyo kurya akenshi kibaho mugihe runaka. Ugomba guca imanza vuba kandi neza kugirango utabura amahirwe. Byongeye, ugomba gukora cyane kugirango ubone amahirwe aho gutegereza byumye.
22. Itegeko rya zahabu ryo kugurisha ni "Fata abandi uko ukunda abandi bagufata"; amategeko ya platine yo kugurisha ni "Fata abantu uko bashaka".
23. Reka umukiriya avuge ibye bishoboka. Abakiriya benshi bavuga, birashoboka cyane ko uzabona aho bahurira, kubaka umubano mwiza, no kongera amahirwe yo kugurisha neza.
24. Imbere yabakiriya, ugomba kwihangana, ntugomba kwihuta cyane, kandi ntugomba kubifata nabi. Ugomba kubyakira byoroshye, kureba mu maso hawe, no koroshya ibikorwa mugihe gikwiye.
25. Imbere yo kwangwa nabakiriya, ntucike intege, gerageza ushake impamvu yo kwangwa kwabakiriya, hanyuma wandike imiti ikwiye.
26. Nubwo umukiriya yakwanze, komeza kwihangana nishyaka. Ukwihangana kwawe nishyaka bizanduza abakiriya.
27. Ndizera ko uzahora uzirikana ko imbaraga zawe ari ugufasha abakiriya gukemura ibibazo, ntabwo ari komisiyo yo kugurisha.
28. Ntakibazo, umwanya cyangwa ibihe, impamvu abakiriya bafite ubushake bwo kukubona biroroshye cyane: umurava wawe.
29. Kunanirwa kwawe burigihe kubwawe wenyine.
30. Guhangana na buri mukiriya ushishikaye, igihe cyose ugurishije, ibwire: Iyi niyo nziza!
31. Inzira yoroshye yo gukangura abakiriya: guhatana nabakiriya.
32. Ingamba zo gushishoza cyane zirwanya abanywanyi ni imyitwarire, serivisi yitanze n'ubunyamwuga. Inzira yubupfu cyane yo guhangana nigitero cyumunywanyi nukuvuga nabi kurundi ruhande.
33. Ishimire - ibi nibyingenzi, niba ukunda ibyo ukora, ibyo wagezeho bizaba byiza cyane. Gukora ibyo ukunda bizazana umunezero kubari hafi yawe, kandi umunezero wanduye.
34. Imikorere nubuzima bwumugurisha, ariko kugirango ugere kubikorwa, ni bibi kwirengagiza imyitwarire yubucuruzi no gukoresha uburyo butemewe. Intsinzi idafite icyubahiro izabiba imbuto zo gutsindwa ejo hazaza.
35. Abacuruzi bagomba guhora bitondera kugereranya ihindagurika ryimikorere ya buri kwezi na buri cyumweru, kandi bagakora ubushakashatsi no gusuzuma kugirango bamenye ipfundo: ni ibintu byabantu cyangwa amarushanwa? Sobanukirwa neza, ushake ingamba zo guhangana, kandi ukomeze gutanga ibisubizo byiza.
36. Kohereza umukiriya wishimye, azaguteza imbere hose kuri wewe kandi agufashe gukurura abakiriya benshi.
37. "Kwirengagiza" kwawe kubakiriya ba kera ni amahirwe kubanywanyi. Komeza gutya, kandi ntibizatinda mbere yuko ugira ibibazo.
38. Ntabwo ufite uburyo bwo kumenya umubare w'abakiriya bagenda kubera kutitaho kwawe. Birashoboka ko ukora neza muri rusange, ariko kutitaho gato birashobora kwirukana abakiriya bawe. Ibi bisobanuro nabyo ni umurongo ugabanije cyane hagati yicyiza na mediocre.
39. Ikinyabupfura, isura, imvugo, nimico nisoko yibitekerezo byiza cyangwa bibi byabantu babana nabandi. Umugurisha agomba gushyira imbaraga nyinshi muriki gice.
40. Inguzanyo nigishoro cyawe kinini, kandi imiterere numutungo wawe ukomeye. Kubwibyo, abadandaza barashobora gukoresha ingamba nuburyo butandukanye, ariko ntibagomba na rimwe kubeshya abakiriya.
41. Kugurisha gutera imbere mugihe abakiriya bavuga. Kubwibyo, mugihe umukiriya arimo kuvuga, ntukamuhagarike, kandi mugihe urimo uvuga, emerera umukiriya kuguhagarika. Kugurisha nubuhanga bwo guceceka.
42.Ku bakiriya, umucuruzi uteze amatwi neza arazwi cyane kuruta umugurisha uzi kuvuga.
Igihe cyo kohereza: Nyakanga-29-2022